Introduction Team building activities have become an essential part of any organization’s culture. They are an excellent way to foster collaboration, boost morale, and build strong relationships among employees. The Emojot team last year organized a team-building activity using the Emojot platform, which turned out to be a huge success. In this blog post, we’ll take a closer look at this activity and how it brought the team together, using the Emojot platform. The Solution The HR team at Emojot organized a year-end party, and they decided to incorporate a team-building activity into the event using the Emojot platform. They created an Emotion Sensors™ that included riddles and divided the employees into teams. The teams had to solve the riddles using the Emojot platform. The activity started with a brief introduction and rules were explained to the teams. The rules were simple, each team had to solve the riddles using the Emotion Sensors™ within a given time frame. The teams were awarded points based on the number of riddles they solved correctly and within the time frame. The riddles included in the Emotion Sensors™ were challenging, and the teams had to work together to solve them. The activity was not only fun and engaging, but it also required employees to think critically and work collaboratively. The teams were motivated to solve the riddles, and there was a sense of healthy competition among them. After each team had solved the riddles, the HR team used another Emotion Sensors™ to reveal the answers. The use of the emojot platform not only made the riddle activity more exciting but also provided valuable data on audience engagement. By the end of the activity, everyone was fully engaged, and the energy in the room was electric. The Result The Emojot team building activity was a […]
Emojot Voice of Audience Solution: An Innovative Way to Push Questions from the Audience to the Panelists
Have you ever attended a conference, seminar, or webinar where you had a burning question but didn’t get the chance to ask it? Or maybe you didn’t feel comfortable raising your hand or asking your question in front of a large audience. These situations can be frustrating, and many attendees end up feeling unheard or ignored. Fortunately, the Emojot Voice of Audience Solution is here to solve this problem. The Emojot Voice of Audience Solution is a cutting-edge product that allows event organizers to capture audience feedback and questions in real-time. With this solution, attendees can use Emotion Sensor™ to submit their questions via a web or mobile app, which are then pushed to the panelists. This makes it easier for attendees to participate in events and feel heard, even if they’re not comfortable speaking up in front of a large audience.
Are you considering investing in a SaaS solution for your business? If so, you might be wondering whether it’s better to opt for an all-in-one platform or a set of best-of-breed solutions. While both have their advantages, in this article, we’ll explore why an all-in-one SaaS platform might be the better choice for your business. First, let’s clarify what we mean by an all-in-one SaaS platform. Essentially, it’s a software solution that offers a range of features and functionalities that can serve multiple needs of your business. For example, an all-in-one SaaS platform might offer customer experience management tools, workflow management capabilities, and email marketing features all in one package. On the other hand, best-of-breed solutions are specialized software tools that are designed to excel in a particular area. For example, you might use one best-of-breed solution for customer experience management, another for workflow management, and a third for email marketing campaigns. So, why might an all-in-one SaaS platform be the better choice? Here are a few reasons to consider: Seamless integration Seamless integration When you opt for an all-in-one SaaS platform, you get a set of tools that are designed to work together seamlessly. That means you don’t have to worry about compatibility issues or integrating data from one tool to another. Instead, you can focus on using the tools to run your business. Lower costs Investing in multiple best-of-breed solutions can be expensive. Each tool typically comes with its own subscription fee, and you might also need to pay for integration services to get them all working together. With an all-in-one SaaS platform, you can often get all the tools you need for a lower overall cost. Easier to manage Having multiple best-of-breed solutions can also make things more complicated from a management perspective. You might need to […]
Wouldn’t it be great if technology could help your organization understand your customers’ feelings and step in to give you insights on which problem needs fixing, prevent you from doing something that’s not beneficial and point out the return on investment on what you’re doing right? Imagine yourself when a deadline is drawing near, and your software keeps giving you a tough time. Or, maybe you’re upset at your immediate boss and struggle to tell him/her how you feel about his treatment towards you. Imagine yourself when your customers complain about your products/services on social media and destroy the brand image you have built up over the years? It’s an awful experience to go through isn’t it? This is where emotionally aware systems can step in and play a vital role to your brand/organization. Be it your customers, your employees or your target audiences – they need to be understood, at any given point in time. Why, you may wonder? Understanding these segments will certainly become more valuable to your business at each step of a predictable “emotional pathway” as they can transition from being unconnected to being highly satisfied to perceiving brand differentiation to being fully connected. To get to one transitioning point to the other, it is important to engage with your customers to know how they truly feel and connect with them thereafter by acting on what’s necessary. You must know that, connected customers are bound to define the success or failure of your business. To perform this task easily, our platform uses a visual survey mechanism that can be used in a simplified manner to capture emotions of the voice of customers, voice of employees or voice of audiences. Why use a visual survey mechanism? It’s simply because we are visual creatures and 30% of our […]
A Play by Play of the Company’s Vision, its Earliest Inception, and a WIP Towards a Continuous Mission in the Technology Space There is always a distinct history behind any organization – how it began, its first steps, important milestones achieved and the people who have worked towards making its initial vision a reality. Our vision which eventually became a reality was Emojot – a company that has grown remarkably over the past few years. So, sip on a cup of coffee (or tea if you like!) as we take you through a stroll down memory lane on how it all began. So, How Did it All Begin? Our company’s vision – to be the global leader in customer experience solutions with our emotion-based customer/employee/audience engagement solutions – was given its roots when our very own CEO, Dr. Shahani Markus was a lecturer at the University of Moratuwa, a top-notch university, that had a reputation for producing some of the most intelligent graduates within the Sri Lankan tech industry. Dr. Markus was an inspirational mentor to her students and was responsible for supervising the university’s final year projects. With her vision of encouraging students to create startups, she bootstrapped a product concept with two of her students – Andun Sameera and Sachintha Rajith in 2014. The founding team also included Dr. Markus’ colleague Manjula Dissanayake, who came with prior experience in the product space. In 2014, Emojot’ magic began with these 4 special and dynamic individuals. Converting Initial Meetings into Positive Proceedings With our founding team at Emojot working hard and overcoming the challenges that came their way, we were fortunate enough to be named as one of the top 3 event technologies at a conference held in Australia in 2015. This was certainly a massive stepping stone for us. Our success […]
In celebration of World Tourism Day, Cinnamon Hotels & Resorts presents the second edition of the Cinnamon Future of Tourism Summit on the 26th of September 2017. With an aim to increase the growth and development of travel and tourism in Sri Lanka and Asia, the event will feature the world’s top innovators of the travel & tourism industry. The discussions will be conducted by an elite panel of globally recognized speakers including Rene Massatti (Brand Ambassador, TRENDONE), Dr.Sanjay Nakdarni (Director of Research & Innovation, Emirates Academy of Hospitality Management) and Brekke Fletcher (Executive Editor, Travel for CNN). With a pioneering reputation of providing a platform that leverages the power of emoji’s and transforms engagement with a simple touch, Emojot is honored to participate as the official engagement partner at this event. Emojot will use its transformative crowd-sourced engagement and feedback capabilities for live audience engagement and panel moderation – where they would simply have to access the platform via a URL (instead of the usual apps that require downloading) and send top-of-the-mind questions directly to the respective speaker, then and there. With Emojot’ VOA engagement platform, the Future of Tourism Summit will have the ability to understand crowd perception individually and collectively, increase levels of crowd perceptual sharing and engagement and generate real-time insights on applicable future improvements. We believe that any organization/business should focus on using a platform that humanizes emotions and generates voice of customer/voice of employee/voice of audience insights in real-time. By leveraging the power of emojis on our platform in a futuristic techy world, we are delighted to present an emotion-based, feedback mechanism that converts into real-time engagement. Real-time engagement that can lead to positive business outcomes at every step of the way.
When you look at the world around, there are so many things that take place daily – be it discoveries, progressive technologies, natural disasters or merely an activity that can have a negative or positive impact in our lives. I can certainly relate to it. I recently left my phone behind in a taxi I took a ride in. Luckily, because it uses a tracking mechanism that has details of the trip, the driver and what not, I was able to connect with him to get my phone back (phew!). Progressive technologies have helped us take 10 steps ahead and made our lives easier because we are able to voice out our feelings (opinions/problems/solutions) instantly. In the good old days, do you recall the times that you possibly watched a horrific (or terrific) news segment and felt something about it? Sadly, this perception or feeling you had could only be shared with the people you hung out with, at that point in time. Now, times have changed and we have social media to witness a silver lining. With a digitally empowered world revolving around social media as one key aspect, it has changed the way we voice out how we feel individually or collectively. Obviously, it’s not as rosy as it seems. Like everything else, digitally empowered obviously has its pros and cons. But, if you consider the good that can come out of it, I think you’d be a pretty good state none the less. And, even if we aren’t we can always improve things along the way. Like everything else, digitally empowered obviously has its pros and cons. But, if you consider the good that can come out of it, I think you’d be a pretty good state none the less. And, even if we aren’t we can […]
This is a given. Having emotionally intelligent employees will help any organization dive into the great divide of providing a spectacular customer experience, at any given point in time. Are you aware that 90% of top performers in various businesses have ‘Emotional Intelligence’ in common? Their levels of self-awareness and self-management get them ahead and may even outrank their colleagues who have elevated levels of IQ – because IQ is simply not enough – when trying to satisfy your end customers. Now you must wonder what ‘Emotional Intelligence’ really is. It is simply the ability for an individual to recognize their own emotion alongside other people’s emotions, distinguish between different feelings and label them correctly, use emotional information to guide their thinking and behavior, and manage and/or adjust emotions to adapt to environments or achieve their goals. In the business world, high EQ levels in leaders will certainly foster stronger emotional connections with employees. But, do keep in mind that it’s also important to encourage your employees to utilize an EQ approach in their day-to-day responsibilities, especially, in terms of nurturing meaningful customer experiences to increase brand loyalty and to increase your customer base – because you can never get enough of an increasing, loyal army of followers. Emotional Intelligence is for Everyone EQ is for everyone – starting from your front-line managers to your front-line executives. There is no difference there. If you look at your front-line customer executives, they have to deal with various customers who are indifferent, hostile and simply difficult and it can be a nightmare for them. And its obvious that situations of this nature can wear out these executives down, reduce a positive attitude towards their work and result in low levels of employee engagement. You wouldn’t want that, now would you? When you provide a […]
For years, people have struggled to define and categorize emotions. Emotions are illusive, ever-changing and completely intangible. To solve the mystery, scientists have begun to study emotions, and it has raised some interesting discoveries. Here are 5 interesting facts about the science behind emotions: 1. You can actually see emotions Well, in a sense. Studies have shown that people across different cultures and other demographics “feel” emotions in the same way. A recent study asked participants to map out where on their bodies they felt emotions. For example, anger activated people’s arms and chest, whereas depression added weight people’s legs. The participants’ maps were shockingly similar. Interested in this study? The researchers have put it online for you to take part in here. The map of participants’ emotions. There was nearly complete overlap. 2. There are really only four emotions Building on Robert Plutchik’s famous Wheel of Emotions, recent studies have reduced the emotional spectrum to four “umbrella” emotions: happy, sad, angry/disgusted, and afraid/surprised. Similar to Plutchik’s wheel, which has all emotions building on eight base emotions, this new theory says that we only have four biological responses to stimulants. These responses trigger facial expressions, changes in pulse, and bodily reactions in only four different ways. The wide range of emotions that we know and have experienced is just an evolution of one of the basic emotions. Plutchik’s Wheel of Emotions 3. Stomach butterflies exist (sort of) We’ve all had that feeling. Nervous for a presentation or excited for a date. Our stomach flutters in a feeling that can only be described as “butterflies.” Obviously there are no butterflies flapping inside of our stomachs, but emotions like excitement or nervousness actually does trigger a physical sensation in our stomachs. The “fluttering” feeling actually is the sudden loss of blood flow in your stomach as your body races to release […]
Below is Emojot’s webinar- How Brands are Using Emojis and How You Can Too! If you have any questions about the webinar please don’t hesitate to contact us, we’re happy to answer them for you. If you are interested in viewing the data behind the information given in the webinar, you can view through these links: Creation of the Emoji “Emojis are effective because they convey a universal emotion or feeling in a simple, concise manner” 75% of male emoji users and 84% of female emoji users say that emojis express their feelings more accurately than words. Emoji have come to embody a core aspect of living in a digital world that is visually driven, emotionally expressive, and obsessively immediate. “Emojis allow you to enter consumer-to-consumer conversations in an utterly unobtrusive, organic way.” 92% of online consumers use emojis Campaigns with purely emotional content performed about twice as well (31% vs.16%) as those with only rational content In other words, emoticons can still convey an emotion despite no cognition of seeing an actual face