By leveraging Emojot's skip-logic and decision-tree modeling capabilities, the National Emergency Ambulance Service, ‘Suwasariya’ successfully addressed the challenges posed by the COVID-19 pandemic.
The Emojot’s Emotion Sensor™ enhances the quiz experience for FIFA World Cup enthusiasts by incorporating gamification features. This Emotion Sensor™ has the capability to provide valuable insights through its advanced scoring system, score-based thank you page and advanced analytics with a geo-map. The Advanced Scoring System allows for a detailed analysis of user engagement analytics, while the score-based thank you page offers personalized feedback and a performance review. Additionally, the advanced analytics with a geo-map help understand user engagement across different regions. Want to explore more? Share your details to schedule a personalized demo with one of our product experts and experience our solution in action!
In the modern world, companies must focus on satisfying their customers to achieve success. This involves not only gathering feedback but also addressing any issues that arise, particularly when customers express dissatisfaction. Neglecting customer feedback can harm a company's performance while prioritizing it can give a competitive advantage.
According to a study conducted by McKinsey, customer satisfaction has a direct impact on revenue growth, customer loyalty, and overall business performance[1]. Therefore, it is crucial for businesses to invest in tools and technologies that help them monitor and address customer feedback efficiently. Hence, Engagement Alerts have become a crucial tool for any organization that wants to improve its engagement and retention.
The Emotion Sensor™ has been strategically crafted to collect insightful customer feedback regarding their experience at the Veterinary Center. Its visually appealing themes and captivating emojis have been meticulously designed to engage users and elicit valuable feedback. By leveraging the widely recognized Net Promoter Score (NPS), the sensor provides an accurate measure of customer loyalty and advocacy, enabling the Veterinary Center to assess its brand perception. Additionally, the survey incorporates comment fields, providing customers with an opportunity to share further insights and suggestions, fostering a sense of collaboration and customer-centricity.
Introduction The COVID-19 pandemic has changed the way we work and interact with our colleagues. The sudden shift to remote work has left many companies struggling to maintain their team’s productivity and morale. The Emojot team was no exception to this challenge. When the Emojot team started working from home, the HR team realized that the bonding between team members was not very strong due to remote work. As a result, the HR team decided to find a solution to maintain the team’s bonding despite the remote work environment. The Solution The Emojot team had an advantage in finding a solution to maintain team bonding despite the remote work environment – the Emojot platform itself. The platform offers virtual team-building solutions that can be tailored to the team’s needs. The HR team decided to leverage the platform’s team-building quizzes to create interactive sessions. These quizzes cover a wide range of topics, from general knowledge to company-specific trivia. Results The team-building quizzes were a hit among the Emojot team members. The quizzes provided an opportunity for team members to interact with each other and have some fun while doing it. The quizzes were designed in a way that allowed team members to showcase their knowledge and skills. The winners were displayed on a leaderboard, which added an element of healthy competition to the sessions. Overall, the Emojot platform’s virtual team-building solutions have been a great success for the Emojot team. They have helped team members stay connected and engaged, even though they are working remotely. The sessions have provided a much-needed break from the monotony of work and have helped team members have some fun and get to know each other better. Conclusion In conclusion, virtual team building is an effective way to maintain team bonding and productivity in the remote […]
Employee feedback is crucial for fostering a thriving work environment, particularly in the Manufacturing sector, which depends on satisfied and engaged employees. A recent case study saw a Manufacturing firm harnessing the Emojot platform to collect and analyze comment-based responses, gaining valuable insights into staff concerns and improvement areas. This case study delves into their Emojot usage, the insights gleaned, and the resulting workplace enhancements.
The retail landscape has experienced a massive transformation in recent years, with businesses adapting to evolving consumer lifestyles through online retail stores and physical supermarket outlets. A leading supermarket chain in Asia sought to enhance its customer experience by leveraging data-driven insights and expediting complaint resolution. By partnering with Emojot, the supermarket chain aimed to maintain and strengthen its position in the market, ensuring customer satisfaction.
