This Emotion Sensor™ is designed to collect customer feedback about their experience at the car dealership. It utilizes the Net Promoter Score (NPS), a widely recognized indicator of customer loyalty and advocacy. Additionally, the survey incorporates comment fields to encourage customers to provide detailed feedback and specific suggestions.
![The Car Dealership Customer Experience Survey](https://d1b90f6z0uu1iw.cloudfront.net/wp-content/uploads/2023/05/hand-giving-car-key-with-handshake-car-transaction-deal-concept-min-scaled.jpg)