Colombo, Sri Lanka – 21st December 2023 – Emojot, a leader in AI-powered customer experience (CX) solutions, today announced its achievement of ISO/IEC 27001:2022 certification, the internationally recognized standard for information security management systems (ISMS). This prestigious certification underscores Emojot’s unwavering commitment to safeguarding customer data and ensuring the highest levels of information security.
“Earning ISO/IEC 27001:2022 certification is a significant milestone for Emojot,” said Frank Harbist, CEO of Emojot. “It demonstrates our dedication to protecting the sensitive data entrusted to us by our customers and reinforces our position as a trusted partner in the XM landscape.”
The ISO/IEC 27001:2022 certification process involves rigorous audits and assessments of an organization’s information security practices. By achieving this certification, Emojot has proven its adherence to the highest global standards for data security, risk management, and continuous improvement.
This accomplishment brings a multitude of benefits to both Emojot and its customers:
- Enhanced data security: Emojot’s robust ISMS ensures the confidentiality, integrity, and availability of customer data, minimizing the risk of unauthorized access, disclosure, or loss.
- Increased customer trust: The ISO/IEC 27001:2022 certification provides Emojot customers with peace of mind, knowing that their data is being handled with the utmost care and security.
- Stronger compliance posture: Emojot’s adherence to ISO/IEC 27001:2022 simplifies compliance with data privacy regulations like GDPR and CCPA, offering additional value to customers operating in global markets.
- Improved operational efficiency: The implementation of an ISMS streamlines Emojot’s data security processes, leading to greater operational efficiency and cost savings.
Earning the ISO/IEC 27001:2022 certification further strengthens Emojot’s position as a leader in secure and reliable digital transformation solutions. By prioritizing data security and customer trust, Emojot is empowering businesses to deliver exceptional experiences while safeguarding sensitive information.
Emojot is a leading provider of AI-powered digital transformation solutions. Its innovative platform leverages advanced emotion recognition technology to help businesses understand and optimize customer interactions across all touchpoints. Emojot’s solutions enable businesses to personalize customer experiences, improve brand loyalty, and drive measurable business outcomes.