Emojot Earns Coveted 2023 Ease of Use Badge from Capterra, Cements Position as AI-Powered Experience Management Leader


Colombo, Sri Lanka – 6.2.2023 – Emojot, the pioneering platform in AI-driven, customer-centric experience management, has been awarded the prestigious 2023 Ease of Use badge from Capterra, a leading software review platform. This recognition caps off a remarkable year for Emojot, solidifying its position as a game-changer in the customer and employee experience landscape.

Emojot empowers businesses to embrace customer centricity throughout the entire lifecycle. Its innovative Emotion Sensors™ ditch traditional surveys in favor of immersive visual experiences, driving phenomenal response rates and deeper insights. The Emojot suite, encompassing Customer Experience Management (CXM), Employee Experience Management (EXM), Workflow Management (WFM), Online Reputation Management (ORM), Social Listening & Tracking (SLT), Visitor Management System (VMS), and many more acts as a catalyst for digital transformation, fueled by AI.

This comprehensive arsenal delivers actionable intelligence, propelling revenue growth, reducing churn, and enhancing brand value. Businesses can leverage Emojot’s agile, omnichannel SaaS platform to:

  • Gain crucial customer and employee insights: Sophisticated AI-powered analytics and journey-oriented analysis reveal hidden patterns and trends.
  • Make data-driven decisions: Powerful recommendations guide strategic actions, ensuring consistent exceedance of expectations.
  • Foster a proactive and responsive environment: Dynamic alerts and efficient incident management empower businesses to stay ahead of the curve.

“Earning the Ease of Use badge from Capterra is a testament to our unwavering commitment to delivering intuitive, user-centric solutions,” says Frank Harbist, CEO of Emojot. “We’re thrilled to empower businesses with the tools they need to thrive in the experience economy, truly putting customer and employee centricity at the heart of their success.”

About Emojot

Emojot is a revolutionary experience management platform that leverages the power of AI and emotion to unlock extraordinary customer and employee engagement. Its comprehensive suite of solutions empowers businesses to make data-driven decisions, optimize operations, and build lasting relationships. Visit www.emojot.com to learn more about how Emojot can help your business thrive.

Media Contact:
Sugeeshwa Galhena