DEFINE HospTech and Emojot Forge Strategic Partnership to Elevate Customer Experience in Middle East Markets

Colombo, Sri Lanka (January 4, 2023)

DEFINE HospTech, a UAE-based leader in technology solutions for Hospitality, Real Estate and Entertainment, and Emojot Inc., an innovator in AI-driven, emotion-centric intelligent experience management, announce a strategic partnership. This collaboration aims to redefine customer and employee engagement in hospitality, real estate, entertainment and real estate  industries through AI technology.

Dr. Shahani Markus, Emojot’s Founder, emphasizes, “This partnership with DEFINE HospTech marks a breakthrough in applying our AI solutions to new sectors, enhancing how businesses engage with customers and employees. We are very excited to go aggressive in to Middle East market with this partnership.”

Lakmali Thanthriarachchi, Co-Founder of DEFINE HospTech, shares, “Partnering with Emojot aligns with our vision to integrate advanced technology in the industries we work in ME region. Emojot’s AI-powered experience management tools will provide our clients with unprecedented customer insights and engagement strategies.”

Rizvi Lantra, Managing Director of DEFINE HospTech, shares, “With our new strategic partnership with Emojot, we know that we will create a disruptive AL-technology boom in the Middle East Market.”

This alliance brings together Emojot’s suite of award winning AI solutions, including Online Reputation Management (ORM), Social Listening & Tracking (SLT) Customer Experience Management (CXM), Employee Experience Management (EXM), and Analytics and Operational Intelligence (AOI), with DEFINE HospTech’s hospitality and real estate technology expertise. This partnership promises to deliver innovative, customer-centric solutions, boosting brand value and driving revenue growth in these industries.

About DEFINE HospTech:

DEFINE HospTech, established in 2019, specializes in technology solutions and consulting for the hospitality, real estate, entertainment and luxury development sectors across the Middle East.

About Emojot:

Emojot, a leader in AI-driven, emotion-centric intelligent experience management, is dedicated to enabling customer centricity across the customer lifecycle with its cutting-edge solutions.

Media Contact:

Emojot: Sugeeshwa Galhena

Define Hosptech:

To know more or to book a demo:

Define HospTech: Rizvi Lantra |