Customer Complaints Management Survey

The Customer Complaints Management Survey is an effective method for collecting feedback and resolving customer issues. By utilizing the Emotion Sensor™, businesses can capture customer complaints and gain valuable insights to identify areas of dissatisfaction for resolution. The survey is visually appealing, featuring attractive designs, relevant emojis, and diverse skin tones that enhance customer engagement. It includes comment fields and files attachment options to encourage customers to provide detailed feedback and supporting evidence for their complaints. The Profile Data Capturing feature gathers information about the participants, providing valuable insights and facilitating further communication with customers to aid in issue resolution. By implementing a complaint notification system, businesses can ensure that relevant personnel are promptly alerted to address customer complaints.