Colombo, Sri Lanka (September 15, 2023) – The Colombo Stock Exchange (CSE), the operator of the stock exchange in Sri Lanka, has announced a new partnership with Emojot, a leader in advanced customer experience management solutions. As part of the engagement, Emojot conducted a perception survey for companies listed on the CSE, leveraging Emojot’s unique Enterprise Hierarchy feature to map out different sectors and industry types. The survey was disseminated to the CEOs / Chairmen of all listed companies, enabling CSE to garner valuable insights to drive future focus towards servicing listed companies.
Emojot’s perception survey solution, built with cutting-edge artificial intelligence (AI) and machine learning capabilities, will empower CSE to gauge and understand the views of their listed companies better. Emojot’s AI-enabled platform will facilitate the collation, processing, and analysis of survey data, turning raw feedback into actionable intelligence.
The Enterprise Hierarchy feature offers in-depth analytical possibilities, enabling CSE to analyze responses across multiple dimensions such as industry types, listing duration, etc., against perceptions and experience towards listing. This will provide a better understanding of the different vertices, facilitating more strategic and informed decision-making processes.
Advanced features offered by Emojot include:
- AI-driven data analysis, enabling CSE to unlock valuable insights
- Personalized survey deployment, ensuring higher engagement and response rates
- Real-time response tracking, keeping the CSE updated on survey participation
- In-depth analytics with Enterprise Hierarchy, allowing CSE to identify experience and perception of being a listed entity and listing experience
Rajeeva Bandaranaike, Chief Executive Officer at CSE, shared his enthusiasm for the partnership, saying, “This collaboration with Emojot will facilitate deeper engagement with our stakeholders. The ability to map out our ecosystem using Emojot’s Enterprise Hierarchy feature will enable us to gain strategic insights into our stakeholders.”
Dr. Shahani Markus, Founder and CTO at Emojot, also commented on the collaboration, saying, “We are thrilled to partner with CSE, a key player in Sri Lanka’s financial ecosystem. Our AI-driven survey solution is designed to help businesses like CSE understand their stakeholders better, thereby informing data-driven strategic decisions. We are confident that our platform will provide valuable insights to CSE.”
This collaboration signifies a shared commitment to leveraging advanced technology for effective stakeholder engagement, fostering a more collaborative and responsive exchange environment.
About Colombo Stock Exchange
The Colombo Stock Exchange (CSE) operates the stock market in Sri Lanka and is responsible for providing a transparent and regulated environment where companies and investors can come together. The CSE is a company that is limited by guarantee established under the Laws of Sri Lanka. The CSE is licensed by the Securities and Exchange Commission of Sri Lanka (SEC) and is a mutual exchange consisting of 15 Members and 13 Trading Members. All Members and Trading Members are licensed by the SEC to operate as Stockbrokers. For more information, please visit: www.cse.lk.
About Emojot
Emojot is a global technology company specializing in advanced customer experience management solutions. With cutting-edge AI and machine learning capabilities, Emojot’s innovative platform empowers businesses to capture, analyze, and respond to real-time customer sentiments and feedback. Emojot’s Enterprise Hierarchy feature allows for a deeper understanding of complex stakeholder ecosystems, facilitating strategic insights. Emojot’s solutions are trusted by businesses across various industries, including finance, healthcare, and retail, to gain valuable insights, improve customer satisfaction, and drive growth.
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Media Contact:
Sugeeshwa Galhena (sugeeshwa@emojot.com)